
Querido Café
The morning coffee—a ritual so casual, yet vital for thousands. If coffee consumption is routine, why worry about buying it or running out? If quality and flavor are what matter, why worry about the machine? Querido Café was born from these questions, putting a new spin on the ritual. It’s a coffee capsule subscription service that provides the machine and automatic monthly delivery.
“Get the full flavor of a great coffee in the comfort of your home.” With this brand idea, and the concepts of “Delivery,” “Home,” and “Coffee,” we created a brand that conveys closeness, quality, warmth, and energy. We played with the idea of postal coffee to define its identity, using postage stamps combined with organic, fluid color splashes and informal, cozy photography.
Beyond product quality, we wanted to highlight the quality of the service itself, with local deliveries and a constant focus on customer needs. The name, Querido Café (Dear Coffee), evokes the informal, affectionate greeting used for someone you trust in a letter, helping us build a close bond between the customer and the brand.
Decks

Ecommerce
Once the identity was ready, we got to work on the ecommerce site. We focused on simple usability, explaining the service as quickly and clearly as possible—which was critical, as it’s something users aren't yet accustomed to.







